Woman Says 911 Ignored Her Cries for Help

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  • Published: 02 November 2019
  • Two sisters from Utah are suing the company behind the 911 software following a life-or-death attack from an intruder. They say the software required the dispatchers to ask a series of scripted questions before sending a police officer to the scene. Breann Lasley says the intruder climbed through her bedroom window in Salt Lake City in the middle of the night on Sept. 23, 2015. Breann says the intruder was repeatedly stabbing her sister, Kayli.

Comments • 1 298

  • Laura Jane Sherman
    Laura Jane Sherman  57 minutes back

    This is infuriating.

    • LoRd Dye
      LoRd Dye  6 days back

      We don't dial 911 in my house. But the attempted robber will call himself an ambulance after I show him my 20 gauge.

      • Alejandrina Martinez
        Alejandrina Martinez  6 days back

        So their not gonna talk about why the intruder broke in and stabbed the sister?

        • Ziad Khaled
          Ziad Khaled  6 days back

          Thank God the scumbag was killed

          • Rukia Kuchiki
            Rukia Kuchiki  7 days back

            And their goes my faith in 911 again 911 failed theses girls

            • J O
              J O  1 weeks back

              Dispacher: We'll send someone with McDonalds.

              • J O
                J O  1 weeks back

                I'm so upset about this WTF?!

                • J O
                  J O  1 weeks back

                  They ignore her but they bring McDonalds to a little boy?!

                  • Lacey Jane
                    Lacey Jane  1 weeks back

                    You can 100% hear her address. I’ve heard 911 calls where a child doesn’t even know their address and responders still show up. These two women were failed miserably by 911. Every second counts in those situations.

                    • Clear Glow Paradise
                      Clear Glow Paradise  1 weeks back

                      Sister's: *yelling for the sake of there lives*


                      911: *watches Netflix* mmh, now I'mma have to ask you a series of questions..

                      • Nic
                        Nic  1 weeks back

                        The address is actually really hard to hear
                        Listen without looking at the captions

                        • A day in the life of an Asian

                          They couldn’t determine a address? *SHE FREAKING TOLD YOU THE ADRESS TWICE*

                          • iibasixx ii
                            iibasixx ii  1 weeks back

                            They help everyone else but adults that’s unfair and cruel

                            • JoKnight
                              JoKnight  1 weeks back

                              Couldn't determine an address??? They could have track the phone!

                              • Mr. T.hotDestroyer
                                Mr. T.hotDestroyer  2 weeks back

                                Don’t wait till 911 comes to save your sister. Fight back!!

                                • Mys Led
                                  Mys Led  2 weeks back

                                  Did anyone else not hear that address or do I just need to get some sleep because I might be hallucinating and hearing things?

                                  • Dahlia 561
                                    Dahlia 561  2 weeks back

                                    She said the address two times how can you not determine the damn address

                                    • Oh yeah Yeah
                                      Oh yeah Yeah  2 weeks back

                                      so ur telling me im about to go sleep and i saw this

                                      • Mr Drip
                                        Mr Drip  2 weeks back

                                        This must be a new policy that was just passed because when I was a kid my brother would call the cops saying nothing and then hang up and they would end up coming

                                        • Sgt. Kamarov
                                          Sgt. Kamarov  2 weeks back

                                          What? You're american and you dont have a gun that you can shoot the intruder with?

                                          • Landy Bob
                                            Landy Bob  2 weeks back

                                            Thank god for guns

                                            • 겨울`Cloudy
                                              겨울`Cloudy  2 weeks back

                                              she was literally screaming from the top of her lungs, calling for help and shouting the address.
                                              That dispatcher should've sent help right away, instead of asking some questions.

                                              • AS Tex
                                                AS Tex  2 weeks back

                                                I thought 911 will automatically take our location through GPS....

                                                • Hitman2Actual
                                                  Hitman2Actual  2 weeks back

                                                  Fastest 911 is you, get a firearm and shoot the guy dead. Almost like that would save lives, someone should tell AOC

                                                  • ILive2Rescue
                                                    ILive2Rescue  2 weeks back

                                                    Something seems awfully fishy. If you call 911 and hang up, they’ll call you back. If no one answers, they’re automatically _suppose to_ send the police to make sure you’re ok. Smh

                                                    Our 911 system on a whole needs to be revamped. As much technology that’s available today, instances like this one should *NEVER* happen!

                                                    • Kaleb H
                                                      Kaleb H  2 weeks back

                                                      Guns..

                                                      • Haigs Haigains
                                                        Haigs Haigains  2 weeks back

                                                        This is ridiculous. These girls have gotten killed if it weren’t for that off duty cop!

                                                        • salomon hielmann
                                                          salomon hielmann  2 weeks back

                                                          yeah it was 4 time's she called. and the first one was a women now that's it's her problem she hears the address she is the one who have to send the cops. and the other one it's a guy now him he don't understan what's happening he only hear girls screaming she is not sceaming about the address to there home just pure panick screaming.

                                                          • StevenLikesPods Alot
                                                            StevenLikesPods Alot  2 weeks back

                                                            Well if they dont know your adress they cant send help.

                                                            • Pea-Dog
                                                              Pea-Dog  2 weeks back

                                                              cant even understand her screams of the address

                                                              • African Girl
                                                                African Girl  2 weeks back

                                                                lol. that's USA of America 4 ya
                                                                911 is a joke

                                                                • iinicxle
                                                                  iinicxle  2 weeks back

                                                                  what? i’ve seen people prank call 911 without giving an address but they still come to their houses to get arrested. yet a girl is getting stabbed and could’ve almost died and they didn’t even send help? i-

                                                                  • India Joy
                                                                    India Joy  2 weeks back

                                                                    Girl: repeats her address five hundred times
                                                                    911: wE cOuLdNt LoCaTe An AdDrEsS

                                                                    • ariel
                                                                      ariel  2 weeks back

                                                                      they can buy a happy meal for a 5 year old but they cant help sisters screaming for help?

                                                                      • Fagina_ Hamster
                                                                        Fagina_ Hamster  2 weeks back

                                                                        Don't be a girl this won't happen

                                                                        • malcolm williams
                                                                          malcolm williams  2 weeks back

                                                                          911 dispatchers having to ask a series of questions in order to send out help??? What a joke America has become with trying to get help out. Just send the cops out there

                                                                          • G G
                                                                            G G  2 weeks back

                                                                            They do ask way too many questions

                                                                            • sSlutLyrics
                                                                              sSlutLyrics  2 weeks back

                                                                              OH wow! 911 couldnt hear her but i could hear perfectly through this vid? the dispatcher sounded lazy n didnt wanna help! if ur gonna be lazy and careless, 911 isnt for u beause 911 if for care and help

                                                                              • AidenUwu _YT
                                                                                AidenUwu _YT  2 weeks back

                                                                                *basically a run down of their convo*
                                                                                *girl: 6969 pP sTreeT*
                                                                                *operator: ma'am i need you stop screaming*
                                                                                *girl: sHes stAbInG mY sIstEr*
                                                                                *operator: sHhhHhhhh i need to ask you a series of ques-*
                                                                                *girl: s c r e a m s*
                                                                                *operator: 👀👄👀 lmao bye*

                                                                                • Garland Gay
                                                                                  Garland Gay  2 weeks back

                                                                                  Sounds like another situation where clearly the victims would’ve benefited by the banning of semi automatic weapons lol

                                                                                  • Kaja Ytrebø
                                                                                    Kaja Ytrebø  2 weeks back

                                                                                    The US is seriously messed up, so glad i don't live there!

                                                                                    • ·Sleepy Alien·
                                                                                      ·Sleepy Alien·  2 weeks back

                                                                                      "They could not determine the adress"
                                                                                      *beforehand*: *girl Literally screaming the adress.*

                                                                                      • Chasse Adam
                                                                                        Chasse Adam  2 weeks back

                                                                                        "Could not determine an address" they literally screamed it twice at the beginning

                                                                                        • CFlorida girl
                                                                                          CFlorida girl  2 weeks back

                                                                                          I bet that home is a gun free zone....

                                                                                          • ab soultde
                                                                                            ab soultde  2 weeks back

                                                                                            I bet they support the second amendment now

                                                                                            • DAN TROLLER
                                                                                              DAN TROLLER  2 weeks back

                                                                                              28 stab wounds (Sorry)

                                                                                              • Gatcha_Doggo_13
                                                                                                Gatcha_Doggo_13  2 weeks back

                                                                                                Ummm... doesn’t 911 have a protocol that if someone can’t reply, they track the address and send a “check up” crew?

                                                                                                • ba55letmysoulfly
                                                                                                  ba55letmysoulfly  2 weeks back

                                                                                                  **girl being stabbed**
                                                                                                  “Ma’am I can’t hear you when you’re yelling.”